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OUR HOME
Stockbridge, Georgia
My 1973 Dodge Challenger... Lost in a house fire in 1991.
Robert Elliott Bean
OBJECTIVE
To obtain a technical leadership position consistent
with my experience and abilities.
QUALIFICATIONS SUMMARY
More than twenty (20) years technical experience.
Extensive industry training with expertise in the following:
- Customer Service
- Leadership
- Problem Solving
- Organization
- Creativity
- Communication
SELECTED ACCOMPLISHMENTS
Designed and implemented an incentive program
for technicians based on customer satisfaction
(lowered customer complaints by 50%).
Initiated a 4 day 11 hour workweek resulting
in attracting and retaining qualified technicians.
Designed and implemented a part-tracking program resulting in increased
productivity
and reduction of obsolete inventory.
Responsible for recruiting, hiring and training technicians.
Consistently recognized for outstanding shop performance and leadership.
Recognized for exceeding corporate standard unit turn around time
by 50%
(from 4 days to 2 days).
Proficient with Word and Excel software packages.
PROFESSIONAL EXPERIENCE
CARMAX,
Morrow, GA
2001-Current
Technical Supervisor/Group Leader
ASE Master Technician
Factory Nissan Master Technician
Land
Rover, Buckhead, GA
2000-2001
Technician
ASE Master Technician
AutoNation,
Morrow, GA
1998-2000
Technical Supervisor/Group Leader
ASE Master Technician
Factory Nissan Master Technician
Regal
Nissan, Roswell, GA
1997-1998
Technical Supervisor/Team Leader
ASE Master Technician
Factory Nissan Master Technician
PROCAP Student/Technician Instructor
Hickman
Nissan, Chamblee,GA
1991-1997
Technical Supervisor/Team Leader
ASE Master Technician
Factory Nissan Master Technician
PROCAP Student/Technician Instructor
EDUCATION
Associate Degree in Automotive Technology
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